Minimum CEFR
language requirement: A1

Global Understanding

Minimum CEFR
language requirement: A1

Duration: 12 Hours

About

1.Global Business Etiquette

Business etiquette is a code that governs the expectations of social behavior in a workplace. Learn the cultural differences in order to respect and protect time, people, and processes. Be aware of business behaviour and practices to enable smooth cross-cultural dynamics.


Learning Outcomes:

After completing this course, you will be able to:

  • Improve communication with people from diverse backgrounds

  • Implement techniques to minimise nervousness in social situations

  • Be more aware of etiquette variations in different countries and respond appropriately


2. Diversity and Inclusion

Diversity and Inclusion also known as D&I helps employees feel included in the workplace irrespective of their differences. Sensitising employees towards an all-inclusive mindset helps companies grow. This workshop introduces a range of tools and techniques to help employees better understand cultural differences enabling them to enhance relationships, build rapport and communicate with confidence across cultures.


Learning Outcomes:

After completing this course, you will be able to:

  • Overcome differences in multicultural and global situation

  • Respond flexibly to new and complex cultural contexts

  • Feel comfortable and at ease in unfamiliar cultural settings

  • Build relationships with ease, irrespective of differences