Business Communication Skills

1.Business Communication Skills (Duration: 10 - 50 hours, Minimum CEFR: A1)

Effective spoken communication at the workplace is essential at all levels of hierarchy and it plays an important role in getting work done. Whether it is using the right vocabulary, framing sentences correctly, or using business phrases that keep the conversations formal; every module of this course ensures the learning can be applied as soon as it is learned.

Learning Outcomes

After completing this course, you will be able to:

• Communicate with others in practical business oriented

• Express yourself in English with greater fluency, accuracy, and confidence

• Speak clearly in a variety of business contexts

Post evaluations to map competency improvement

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3. Negotiation Skills (Duration: 17 hours, Minimum CEFR: A1)

We all negotiate on a daily basis in both personal and professional setup. Negotiation is the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. Learn the art of negotiating for a better

career and a fruitful business.

Learning Outcomes

After completing this course, you will be able to:

• Use strategies for analysis and preparing for negotiations

• Understand different strategic choices and interpersonal skills that drive relative success at the bargaining table

• Know what information is needed to negotiate effective outcomes

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4. Presentation Skills (Duration: 16 hours, Minimum CEFR: A1)

Learn how to engage your audience, open and close your talk memorably, use your voice for maximum impact, and pre-empt questions to answer effectively. Understand how to create a presentation checklist to ensure you are ready to deliver an impactful presentation. This course guides you on how to prepare for, structure, and deliver successful presentations.

Learning Outcomes

After completing this course, you will be able to:

• Plan and deliver presentations with confidence

• Communicate your key message clearly

• Use your presentation to get the results you want

• Anticipate questions and answer them effectively

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5. Meeting Skills (Duration: 11 hours, Minimum CEFR: A1)

Develop skills to efficiently manage day-to-day meetings. Understand how

to plan, organize, and manage meetings effectively. Feel more confident in

your ability to participate in and chair effective meetings that people want

to attend.

Learning Outcomes

After completing this course, you will be able to:

• Understand what goes into making meetings successful

• Learn business phrases to manage meetings

• Discuss and offer opinions on an article

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6. Online Training Skills (Duration: 12 hours, Minimum CEFR: A1)

Due to the pandemic, offline classes have become a thing of the past. With the growing number of online classes and learning opportunities, students prefer the online medium to expand their learnings. Given this, it becomes equally important for teachers to cope up with technology to teach online as well as adapt to the different methodologies available to enhance the student's learning experience. This program is a one-stop solution for all faculty members who want to become an expert in teaching online.

Learning Outcomes

After completing this course, you will be able to:

• Apply different online techniques to teach effectively

• Understand the strategies used to monitor an online class

• Identify different learning styles of students and adapting the right learning structure

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7. Interpersonal Skills (Duration: 15 hours, Minimum CEFR: A1)

Interpersonal skills are the skills we need to use every day when we communicate and interact with other people, both individually and in groups. It is essential to learn this life skill to deal with different kinds of people and the conversations you have with them. This workshop will help you interact and react in different situations at work.

Learning Outcomes

After completing this course, you will be able to:

• Communicate effectively with individuals and groups

• Better your relationships at work

• Identify and deal with difficult situations and conversations

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8. First Time Managers (Duration: 14 hours, Minimum CEFR: A1)

First time managers must learn the art of effectively managing a team. This helps them manage their teams effectively, while setting clear objectives, improving team management skills. Understand the different ways in which you can successfully achieve work objectives and lead by

example.

Learning Outcomes

After completing this course, you will be able to:

• Resolve conflicts within the team

• Be assertive while dealing with your team

• Set clear objectives and manage work effectively

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9. Voice and Accent (Duration: 11 hours, Minimum CEFR: A1)

Voice and accent plays an important role in communicating correctly. To be able to understand others and communicate intelligibly, employees need to understand different accents and be sensitised to the differences in pronunciation. Overcoming Mother Tongue Influence (MTI), fumbling, and monotony helps hone your speaking skills.

Learning Outcomes

After completing this course, you will be able to:

• Overcome the “accent barrier”

• Improve your articulation to avoid ambiguity

• Speak with greater authority