Improve your customer experience with better service

The solution

What will you learn?

Service Edge trains participants on their body language, social etiquette, empathy, and customer delight.

Participants learn through role-plays, in-class activities, and trainer-led facilitation

Participants learn to handle irate customers and difficult situations by asking the right questions

The program is customized to help sales and customer service teams in vernacular languages

How it works?

Pre-assessment

Company audit to map employees' customer service proficiency

Program Duration

Customized to meet specific

business objectives

Progress Report

Assessments to map improvement with reports analyzing ROI

Program Structure

Pre- and post-assessments

Live Trainer

Accessible from any device

Role plays and In-class activities

Support on Whatsapp

Customized for your business

Watch a live Service Edge session

COMPANY

SUPPORT

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