Get a company-wide analysis to help you understand your employees' customer service level
How it works?
Pre-assessment
Free audit to map employees' customer service skills
Vernacular language
Customized in the local language
Customization
Customized to meet business objectives
Live Trainer
Real-time feedback by the trainer
Program Structure
In-class trainer
Importance of body language
Role-plays and discussions
Importance of hygiene and social distancing
Manage angry customers
Assessments to map improvement
What Our Participants Say?
I have improved a lot in introducing myself.
Participant
Learnt a lot about customer service from the training and if we follow this religiously, the company would surely develop.
Participant
Loved learning how to greet the customer with a nod when our hands are busy.
Participant