How it works?
Free audit to map employees' customer service skills
Customized in the local language
Customized to meet business objectives
Real-time feedback by the trainer
Importance of body language
Role-plays and discussions
Importance of hygiene and social distancing
Manage angry customers
Assessments to map improvement
What Our Participants Say?
I have improved a lot in introducing myself.
Learnt a lot about customer service from the training and if we follow this religiously, the company would surely develop.
Loved learning how to greet the customer with a nod when our hands are busy.