Improve your brand experience with insightful service

Get a company-wide analysis to help you understand your employees' customer service level

How it works?

Pre-assessment

Free audit to map employees' customer service skills

Vernacular language

Customized in the local language

Customization

Customized to meet business objectives

Live Trainer

Real-time feedback by the trainer

Program Structure

In-class trainer

Importance of body language 

Role-plays and discussions

Importance of hygiene and social distancing

Manage angry customers

Assessments to map improvement 

 

What Our Participants Say?

I have improved a lot in introducing myself.

Participant

Learnt a lot about customer service from the training and if we follow this religiously, the company would surely develop.

Participant

Loved learning how to greet the customer with a nod when our hands are busy.

Participant

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